# App ID changed during submission in LG Seller Lounge – need to retain existing App ID

**URL:** <https://forum.webostv.developer.lge.com/t/app-id-changed-during-submission-in-lg-seller-lounge-need-to-retain-existing-app-id/28435>\
**Category:** Others\
**Created:** [September 28, 2026, 6:32am UTC](https://forum.webostv.developer.lge.com/t/app-id-changed-during-submission-in-lg-seller-lounge-need-to-retain-existing-app-id/28435 "2026-09-28T06:32:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Arun\_Gaddam](https://avatars.discourse-cdn.com/v4/letter/a/4491bb/32.png) [@Arun\_Gaddam](https://forum.webostv.developer.lge.com/u/Arun_Gaddam)\
**Post date:** [September 28, 2026, 6:32am UTC](https://forum.webostv.developer.lge.com/t/app-id-changed-during-submission-in-lg-seller-lounge-need-to-retain-existing-app-id/28435/1 "2026-09-28T06:32:56Z")

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We have an existing LG webOS application registered under **App ID: com.bcn.tvapp**.  
During submission of the updated NELEN application, LG Seller Lounge displayed/submitted the app under **com.bheem.tv.app**. We did not intentionally change the App ID from our side.

We raised this concern with the LG team on **7 August 2026** , but have not yet received clarification. After approximately six weeks of QA review, the app was rejected due to an App ID mismatch and UX documentation-related observations.

We would like to continue the updated NELEN application under the existing **com.bcn.tvapp** App ID.

Could the webOS team please advise:

1. Why the App ID changed during submission?
2. Whether the existing **com.bcn.tvapp** can be retained for the NELEN update?
3. What is the correct process to resubmit the application under the original App ID?

Thank you for your support.
