# Developer mode "Request Login Error"

**URL:** <https://forum.webostv.developer.lge.com/t/developer-mode-request-login-error/28037>\
**Category:** SDK\
**Created:** [December 23, 2025, 12:00am UTC](https://forum.webostv.developer.lge.com/t/developer-mode-request-login-error/28037 "2025-12-23T00:00:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ashwinlg](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@ashwinlg](https://forum.webostv.developer.lge.com/u/ashwinlg)\
**Post date:** [December 23, 2025, 12:00am UTC](https://forum.webostv.developer.lge.com/t/developer-mode-request-login-error/28037/1 "2025-12-23T00:00:19Z")

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Hello , Developer

I created webOS Developer account and installed Dev Tool app from LG store on TV and when I try to log in App I get the following error.

“request login error” Help me to fix this error

ID :- [sellerbc863@gmail.com](mailto:sellerbc863@gmail.com)

Tv software version :- 05.40.97

LG webOS TV LM560BPTC

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**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [December 23, 2025, 12:02am UTC](https://forum.webostv.developer.lge.com/t/developer-mode-request-login-error/28037/2 "2025-12-23T00:02:18Z")

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The login credentials for the Developer Mode app are the same as those for the webOS TV Developer website. Please make sure you have entered your email address including the domain. Thank you.

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**Author:** ![ashwinlg](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@ashwinlg](https://forum.webostv.developer.lge.com/u/ashwinlg)\
**Post date:** [December 24, 2025, 12:11am UTC](https://forum.webostv.developer.lge.com/t/developer-mode-request-login-error/28037/3 "2025-12-24T00:11:56Z")

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I checked my credentials many times , still shows same error

 ![1000281362](https://canada1.discourse-cdn.com/flex030/uploads/webostv/original/1X/db3e316edb9107e7ceb53ce8f08afa44a747e9f8.jpeg)

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<div class="post-metadata">

**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [December 29, 2025, 8:02am UTC](https://forum.webostv.developer.lge.com/t/developer-mode-request-login-error/28037/4 "2025-12-29T08:02:26Z")

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To check the issue, we need more information. Can you send the following information to [developer@lge.com](mailto:developer@lge.com)?

- Special characters used in your password:

- TV model name: LM560BPTC

- TV software version: 05.40.97

- webOS TV version: (You can check this in the About This TV \> TV Information menu.)

- Region:

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<div class="post-metadata">

**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [January 7, 2026, 7:13am UTC](https://forum.webostv.developer.lge.com/t/developer-mode-request-login-error/28037/5 "2026-01-07T07:13:17Z")

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Can you please check if you can log in at [https://developer.lge.com/apptest/retrieveApptestList.dev](https://developer.lge.com/apptest/retrieveApptestList.dev)?

After logging in, please try logging into the Developer Mode app again. Thank you.