# Guide button not passed to the app

**URL:** <https://forum.webostv.developer.lge.com/t/guide-button-not-passed-to-the-app/27925>\
**Category:** Web App Development\
**Created:** [September 24, 2025, 4:29am UTC](https://forum.webostv.developer.lge.com/t/guide-button-not-passed-to-the-app/27925 "2025-09-24T04:29:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Melch](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@Melch](https://forum.webostv.developer.lge.com/u/Melch)\
**Post date:** [September 24, 2025, 4:29am UTC](https://forum.webostv.developer.lge.com/t/guide-button-not-passed-to-the-app/27925/1 "2025-09-24T04:29:24Z")

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We observe that the Guide button is not delivered to our app. The built-in LG Guide is opened instead.

Could you please clarify if:

1. This behavior is universal across all webOS TVs?
2. Or it depends on the TV/remote control model and Guide button may be delivered to the app?

Thank you in advance for your clarification.

 ![LG-guide-button-rc](https://canada1.discourse-cdn.com/flex030/uploads/webostv/original/1X/f98c7b622096c9b683355cb7254013fe3476971d.png)

 ![LG-built-in-guide](https://canada1.discourse-cdn.com/flex030/uploads/webostv/original/1X/f4610b1f873a0c10eb6250b09dc34212ed4f1108.jpeg)

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**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [September 24, 2025, 4:40am UTC](https://forum.webostv.developer.lge.com/t/guide-button-not-passed-to-the-app/27925/2 "2025-09-24T04:40:53Z")

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Some remote keys work only with webOS TV. The webOS TV app supports only the keycodes listed in the [Magic Remote](https://webostv.developer.lge.com/develop/guides/magic-remote). Please use only those keycodes. Thank you.

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<div class="post-metadata">

**Author:** ![Melch](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@Melch](https://forum.webostv.developer.lge.com/u/Melch)\
**Post date:** [September 24, 2025, 11:44pm UTC](https://forum.webostv.developer.lge.com/t/guide-button-not-passed-to-the-app/27925/3 "2025-09-24T23:44:11Z")

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Thank you very much for clarifications!