# I live in Singapore, but when I created my account it states I'm in USA. I can't login to the TV

**URL:** <https://forum.webostv.developer.lge.com/t/i-live-in-singapore-but-when-i-created-my-account-it-states-im-in-usa-i-cant-login-to-the-tv/28221>\
**Category:** Others\
**Created:** [May 31, 2026, 11:35pm UTC](https://forum.webostv.developer.lge.com/t/i-live-in-singapore-but-when-i-created-my-account-it-states-im-in-usa-i-cant-login-to-the-tv/28221 "2026-05-31T23:35:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![DaddyofRino](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@DaddyofRino](https://forum.webostv.developer.lge.com/u/DaddyofRino)\
**Post date:** [May 31, 2026, 11:35pm UTC](https://forum.webostv.developer.lge.com/t/i-live-in-singapore-but-when-i-created-my-account-it-states-im-in-usa-i-cant-login-to-the-tv/28221/1 "2026-05-31T23:35:48Z")

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I’m an American, but I’m a PR in Singapore and live in Singapore permanently.

When I created my LG account it states I’m US, but my TV region is set to Singapore because I live here.

I get this error message when I try to log in on the TV.

'This email cannot be used as it differs from the service country setting on the device. Change the service country settings or create a new account to proceed. E/MS 001/406/MS.001.03

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**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [June 1, 2026, 11:08pm UTC](https://forum.webostv.developer.lge.com/t/i-live-in-singapore-but-when-i-created-my-account-it-states-im-in-usa-i-cant-login-to-the-tv/28221/2 "2026-06-01T23:08:14Z")

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As far as we know, there is no way to change the country of LG account. You can delete your LG account and sign up again as follows:

1. Go to [https://lgemembers.com](https://lgemembers.com/).

2. Change the country setting in the upper right corner of the login page to the country you seleted when signning up.

3. Sign in and click [**Profile**] \> [**Account info**] and enter your password again.

4. Click [**Account Withdrawal**].

5. Go to [https://webostv.developer.lge.com/login](https://webostv.developer.lge.com/login) and sign up again.

If you have any further questions about your LG account, please contact [LGE Members](https://www.lgemembers.com/) \> Support \> 1:1 Inquiry. Thank you.