# Save Nickname Error (Account Creation)

**URL:** <https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117>\
**Category:** Others\
**Created:** [July 9, 2024, 3:33pm UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117 "2024-07-09T15:33:53Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![user2511](https://avatars.discourse-cdn.com/v4/letter/u/858c86/32.png) [@user2511](https://forum.webostv.developer.lge.com/u/user2511)\
**Post date:** [July 9, 2024, 3:33pm UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117/1 "2024-07-09T15:33:53Z")

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After the LG account creation you have to enter a nickname for your account.  
The verification of the nickname works, but if I try to save it, I get the error “Failed to save!”.

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**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [July 9, 2024, 11:57pm UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117/2 "2024-07-09T23:57:35Z")

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Please share your ID and screenshot at [developer@lge.com](mailto:developer@lge.com). Thank you.

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**Author:** ![user2512](https://avatars.discourse-cdn.com/v4/letter/u/e0b2c6/32.png) [@user2512](https://forum.webostv.developer.lge.com/u/user2512)\
**Post date:** [July 10, 2024, 8:04pm UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117/3 "2024-07-10T20:04:15Z")

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same problem, help me pls

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<div class="post-metadata">

**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [July 10, 2024, 11:51pm UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117/4 "2024-07-10T23:51:16Z")

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Please share your LG account email ID and screenshot at [developer@lge.com](mailto:developer@lge.com). Thank you.

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**Author:** ![user2526](https://avatars.discourse-cdn.com/v4/letter/u/4491bb/32.png) [@user2526](https://forum.webostv.developer.lge.com/u/user2526)\
**Post date:** [July 19, 2024, 3:52am UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117/5 "2024-07-19T03:52:53Z")

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same problem as well. email sent.

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**Author:** ![user2553](https://avatars.discourse-cdn.com/v4/letter/u/9dc877/32.png) [@user2553](https://forum.webostv.developer.lge.com/u/user2553)\
**Post date:** [August 12, 2024, 4:48pm UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117/6 "2024-08-12T16:48:04Z")

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I’ve stumbled over the same problem. Email was sent. What can I do now?

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**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [August 13, 2024, 1:11am UTC](https://forum.webostv.developer.lge.com/t/save-nickname-error-account-creation/8117/7 "2024-08-13T01:11:36Z")

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If you can log in to LGE Members, please delete your LG account and sign up again as follow:

1. Go to [https://lgemembers.com](https://lgemembers.com/).
2. Change the country setting in the upper right corner of the login page to the country you seleted when signning up.
3. Sign in and click [Profile] \> [Account info] and enter your password again.
4. Click [Account Withdrawal].
5. Go to [https://webostv.developer.lge.com/login](https://webostv.developer.lge.com/login) and sign up again.