# SSL Certificate Not Trusted For My App

**URL:** <https://forum.webostv.developer.lge.com/t/ssl-certificate-not-trusted-for-my-app/27961>\
**Category:** Web App Development\
**Created:** [November 10, 2025, 11:30pm UTC](https://forum.webostv.developer.lge.com/t/ssl-certificate-not-trusted-for-my-app/27961 "2025-11-10T23:30:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![HSBN.TV](https://avatars.discourse-cdn.com/v4/letter/h/ad7895/32.png) [@HSBN.TV](https://forum.webostv.developer.lge.com/u/HSBN.TV)\
**Post date:** [November 10, 2025, 11:30pm UTC](https://forum.webostv.developer.lge.com/t/ssl-certificate-not-trusted-for-my-app/27961/1 "2025-11-10T23:30:14Z")

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I am having an issue troubleshooting a SSL Certificate issue for my app AppID: tv.hsbn.lgapp App Name: [HSBN.tv](http://HSBN.tv). multiple users have reported not being able to open the app on their TVs and I am unable to locate the app on the App Store of my Development TV. When attempting to go directly to the URL of my website through the TV Browser i am getting the same SSL certificate error. When going to my website on a desktop or laptop PC or mobile device i am able to get to the site with no SSL issues. This is localized to LG WebOS devices.

Date/Time and Firmware of my Device is up to date version 4.54.30.

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**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\
**Post date:** [November 11, 2025, 7:25am UTC](https://forum.webostv.developer.lge.com/t/ssl-certificate-not-trusted-for-my-app/27961/2 "2025-11-11T07:25:16Z")

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Each webOS version has a list of trusted root certificates, and the TV only accepts certificates of which the root is one of the trusted root certificates. For more information, please refer to [TLS and Root Certificates](https://webostv.developer.lge.com/develop/specifications/tls). Thank you.