# Subtitles/Captions not working on newer LG TV **URL:** \ **Category:** Web App Development\ **Created:** [February 23, 2023, 3:43am UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176 "2023-02-23T03:43:13Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![user110](https://avatars.discourse-cdn.com/v4/letter/u/edb3f5/32.png) [@user110](https://forum.webostv.developer.lge.com/u/user110)\ **Post date:** [February 23, 2023, 3:43am UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/1 "2023-02-23T03:43:13Z")
Hello, I am experiencing an issue with my newer LG TV. **I am not able to enable subtitles on my newer LG TV despite being able to enable subtitles on my older LG TV.** Here are the specs for the newer LG TV: . - SDK version is 7.2.0-43 (mullet-marine) - firmwareVersion: 03.21.25 - modelName: 43UQ7590PUB - webOSTV lib version: 1.2.4 - My new LG TV has the latest software update. . This is how I am calling the API: . On my older LG TV, calling that API will succeed. However, it will fail on the newer TV. . Please advise, thank you in advance. ---
**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\ **Post date:** [February 23, 2023, 8:32am UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/2 "2023-02-23T08:32:29Z")
Currently, no subtitle related APIs are provided. And we can only guide you based on this website resources. Sorry for not being helpful. ---
**Author:** ![user110](https://avatars.discourse-cdn.com/v4/letter/u/edb3f5/32.png) [@user110](https://forum.webostv.developer.lge.com/u/user110)\ **Post date:** [February 23, 2023, 11:20pm UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/3 "2023-02-23T23:20:53Z")
Thanks for the response - however, that is actually incorrect. The LG webOS API provides subtitles for all other LG TV models except for the newer LG TV models such as 43UQ7590PUB. The API above enables subtitles for all of my other LG TVs. . Is there any insight as to why that might be the case? ---
**Author:** ![user110](https://avatars.discourse-cdn.com/v4/letter/u/edb3f5/32.png) [@user110](https://forum.webostv.developer.lge.com/u/user110)\ **Post date:** [March 3, 2023, 12:36am UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/4 "2023-03-03T00:36:45Z")
Hello, any update on this? Thanks! ---
**Author:** ![user110](https://avatars.discourse-cdn.com/v4/letter/u/edb3f5/32.png) [@user110](https://forum.webostv.developer.lge.com/u/user110)\ **Post date:** [March 7, 2023, 6:35pm UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/5 "2023-03-07T18:35:46Z")
Bumping this because I’m still running into this issue. ---
**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\ **Post date:** [March 8, 2023, 12:18am UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/6 "2023-03-08T00:18:47Z")
Can you let us know where you got the API from? As we said above, we can only guide you based on this website resources. And there is currently no subtitle related APIs. We are now checking if the API is one of the closed APIs that should be protected by a non-disclosure agreement. If so, it could be a legal issue. ---
**Author:** ![narae0.kim](https://avatars.discourse-cdn.com/v4/letter/n/87869e/32.png) [@narae0.kim](https://forum.webostv.developer.lge.com/u/narae0.kim)\ **Post date:** [March 9, 2023, 2:12am UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/7 "2023-03-09T02:12:02Z")
We deleted the image above. If you would like to discuss this further, please email us at [developer@lge.com](mailto:developer@lge.com). Thank you. ---
**Author:** ![user1934](https://avatars.discourse-cdn.com/v4/letter/u/59ef9b/32.png) [@user1934](https://forum.webostv.developer.lge.com/u/user1934)\ **Post date:** [March 24, 2023, 9:56am UTC](https://forum.webostv.developer.lge.com/t/subtitles-captions-not-working-on-newer-lg-tv/2176/8 "2023-03-24T09:56:53Z")
Hi, would you be willing to share you working code example of how you manage the subtitles on older devices?