App does not work on some devices

I’m trying to submit a web game, but QA keeps rejecting it because it won’t start on certain devices, in particular: webOS22( K8Lp ), webOS23( K8LPn ), webOS24( K8Lpn2 ). Is there a list of chipsets and their capabilities? It’s hard to figure out what’s causing the issue at this point.
Thanks

In that case, please contact LG Seller Lounge > 1:1 Q&A. Thank you.