I’ve tried un/reinstalling Developer Mode, but I get the same result.
- TV model name: 27ART10AKPL
- TV software version: (not seeing this)
- webOS TV version: webOS24 / 9.2.1-2701
- Region: NA
- Developer Mode app version: 2.1.4
I’ve tried un/reinstalling Developer Mode, but I get the same result.
We have confirmed that a new version of TV SW for 27ART10AKPL, 23.21.41, has been updated on June 18th. Please check your TV SW update and try again. Thank you.
Yes, this issue came about after the TV did an auto-update overnight.
Sorry, forgot to mention that important bit.
If the problem persists with the latest version of TV SW, please share your TV SW version. You can check it in the Settings > Support > Software Update > Software Version menu. Thank you.
Yes, it’s using the new version: 23.21.41
I have a same issue. here’s my info below:
model name: 27ART10CMPL
software version: 23.21.41
webOS version: webOS24 / 9.2.1-2701
Region: ROK
Developer Mode app version: 2.1.4
We apologize for any inconvenience this may have caused. The issue has been fixed in the latest version of the Developer Mode app. Please try reinstalling the developer mode app. Thank you.
The issue’s been resolved. Thanks!