Horrible WebOS25 update

Others
1

Good afternoon.

A few months ago I bought my 48" LG OLED C5 TV, and when I installed it, I was thrilled. I’m not exaggerating when I say I spent two days exploring the menus and trying out different settings, but I think every minute was worth it. The picture is spectacular, and above all, the most difficult thing to achieve, the colors are perfect. What particularly caught my attention was that when I watched some of the car shows I enjoy, the chrome looked like real metal, the leather textures seemed so real you could touch them and feel the feel of skin, and the rust was perfect, as if I had the car right in front of me. The thing is, I always eagerly await updates for any of my electronic devices, but in this case, it’s been the most disappointing thing that’s happened to me in a long time.

It already happened with my other LG TV (NanoCell), which seemed to lose fidelity after updating to WebOS25 - 1.0.3-2502, but what happened with the OLED TV seems… Outrageous.

I chose this particular model because of its good reviews, the fidelity of its panels without needing professional calibration, and its unbeatable price-to-performance ratio.

But imagine my surprise, and disappointment, when after the update I received this week, my brand-new OLED TV went from being a product that could compete in quality with any model from other manufacturers that could cost two or three times as much, to being the worst-looking TV in my house, even worse than a SmartTech I own, which is the cheapest 4K TV I could find to put in the kitchen. It has such high color saturation that it hurts my eyes. HDR is bad, but SDR is outrageous; it looks like I’m watching cartoons. It’s wrong to resort to these tricks in low-end TVs to make the image look more appealing. They can do it in standard mode, or a vivid mode, if they want, but the ISF Expert mode should do its job. I hope this isn’t a… I need a tool to make the improvement with the new C6 TVs even greater, because I bought this TV a couple of months ago and the time I’ve used it hasn’t been worth the investment.

I hope they take the necessary steps so that our LG OLED TVs can once again look like new.

2

I’ll answer myself.

After thinking about it for a while, I realized that the firmware hasn’t changed how the image is processed, at least not for the worse. What it has done is fail to use the TV’s existing settings. It hasn’t changed them either; it’s simply ignored them.
I had to go source by source, selecting a different setting (ISF Light in my case) to then reselect ISF Dark, which is the mode I had configured. This reloaded my settings, and I’m back to having excellent picture quality. It might even look better with the update, although the way it looked when I first turned it on, it could only get better.
I hope this can be improved in future updates.

3

It seemed to be fixed, but the settings keep changing. Now, every time I change the source or channel, a different configuration is applied. I can select “change” and then revert to my saved settings in ISF Dark, but the new configuration only remains active until I change the source or turn the TV off and on again.

4

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