Issue in Playing hls videos in LG TVs

Web App Development
1

Hello Team,

We are currently developing an OTT app for LG webOS TV using HTML/CSS Javascript and have integrated the Shaka Player to play .m3u8 videos. However, we are encountering the following error:

“Error on loading Player… The content container or codec are not supported by this browser.”

Here is the video URL we are using:

https://d1duu120s4nmka.cloudfront.net/file_library/videos/vod_non_drm_ios/4410812/1750063630_3912268820553015/VenkatsabithaSameday_1080p_59mP4_1__mp4_1750063619709.m3u8

This URL works across all TV browsers and Our Android & Amazon OTT App except on LG webOS browsers.

Could you please provide a solution or workaround to successfully play .m3u8 videos on LG webOS 2.0 to latest WebOs version TV’s ?

TV Information : LG webOS TV LJ554T 2018 Model

Here is the IPK File: https://drive.google.com/file/d/1lpJY0T3eHVLttiuvBv5wHCBY2I4eqlem/view?usp=sharing

Thanks

2

We cannot check 3rd party player issues. For questions about Shaka Player, please contact Shaka Player support. For the native player, EXT-X-INDEPENDENT-SEGMENTS tag is not supported. For more information, please refer to Streaming Protocol and DRM. Thank you.