Hey @narae0.kim, I noticed the account I provided for finally logged in yesterday, can I just confirm this was you/your team? (I didn’t get any reply to my email).
The video was downloaded in Chrome rather than played back in the LG Jellyfin app. The point of providing access to Jellyfin was so you could reproduce the issue in the LG Jellyfin app. If you have your own means of reproducing and testing the issue, note that the video and other examples can downloaded from the sources provided above.
Sorry for the late reply. Yes, our team logged into your server and downloaded the video in Chrome. However, it will take some more time to review the issue. We will keep you updated. Thank you.
Sorry for the late reply. We are currently reviewing the fix and are checking the TV SW update schedule. It will take some time. We will keep you updated. Thank you.
Hello, sorry if I’m being impatient. But are there any updates on this?
Seems like this bug bothers a lot of people. Is there a rough estimate when this will be fixed? Thank you.
Sorry for the late reply. For webOS TV 25, this issue is fixed in 33.20.65. For webOS 23/24, this will be fixed late this year or early next year. Thank you.