It’s back again. I have tried signing in from the website mentioned by the @narae0.kim in the post above me, but the situation is still the same. Restarted my TV, reinstalled the app and changed the password, nothing is making a difference. I am from India.
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Also seeing the issue again. I pinged support developer@lge.com for assistance. After I login on the web as it says it doesn’t work on developer mode.
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I’ve got this error for the first time. I’ve been logged out and can’t get back in.
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I have noticed the same error on my LG tv
Hope somebody can look into this issue
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@LGDeveloperRelations
I’m now also affected by this. My geo location is UK. Could someone from developer relations please give an update on what is happening. This is, understandably, impacting development.
- signed out
- signed back in
- had to create a nick
- did so
- signed out
- signed in
- I still can’t log in to the developer tools app on either of my LG devices.
2024/7/20
i cant login my account too, jeez why lg developer mode auto log off every single time…
same problem…im from Germany.
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Same in Finland just now too! LG FIX THIS !
I’m getting this issue as well
Facing same issue in July 20, 2024
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Yep same issue in Finland.
Same issue in the UK
@narae0.kim any ETA for a fix?
Same problem here. I can log on the web page but not on the TV.
Same issue here. In Sweden
same problem here, from Brazil
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same problem. from germany
Sorry for the inconvenience. Due to some technical issues arising from the enhanced security procedures, there is a disruption in using the service.
As a temporary solution, you can resolve this issue by following the steps below:
- Go to the following link: https://developer.lge.com/apptest/retrieveApptestList.dev
- On the login screen, log in.
- On the unlock screen, enter your password to unlock.
- Reconnect to the Developer Mode App.
If you cannot use the service with the temporary solution above or need further assistance, please let us know. Thank you.
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Hey @narae0.kim I am facing this issue even after trying steps you mention. Can you help me fixing this issue, this is already lagging me in priority work please?
Steps I followed
- Navigate to site SIGN IN | LG Account
- Sign in with WebOS credentials (initially there was asked for password change, I did that)
- Sign in to Developer Mode with User ID & pass
- Still observed same error.
Let me know if you need more info.
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Fellas, last solution from kim worked for me. Go to ::: LG Developer :::
it just seems like we brewed a little too much (or too less?) and our account got locked due to inactivity. just unlock it 
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