https certificate issue

Hi,
We are facing the issue in webOS 3.0. while trying hit the https URL to the server .that time getting error is “The sever security certificate is not valid” .But the our sever having valid comodo certificate.

Can you please help with this.

Did you use the TV web browser? Or is it your app? Please share with us the URL you entered at developer@lge.com. Thank you.

We are tried with both the our app and also tried with tv url launcher.
URL : https://nmbk6c.net/MenuboardCentral

https://nmbk6c.net uses TLS 1.3, but the webOS TV 3.0 supports TLS 1.2 only. Please refer to TLS and Root Certificates. Thank you.

We have configured our Apache Tomcat server to use TSLv2.0 using the below connector. We are using Apache Tomcat 9.0 on Java 1.8.

<Connector port=“443” maxHttpHeaderSize=“8192” maxThreads="150"minSpareThreads="25"maxSpareThreads=“75” enableLookups=“false” disableUploadTimeout=“true” acceptCount=“100"scheme=“https” secure=“true” SSLEnabled=“true"keyAlias=“nmbk6c”
clientAuth=“false” sslProtocol=“TLSv1.2”
keystoreFile=”*******" keystorePass="” />

We are still getting the same error. We use certificates from COMODO and the certificates were generated recently.
The link you pointed to has an option to download trusted root certificates. What are we supposed to do with those certificates?

Hi,

 Please let me know what i have to do with TLS 1.2 Certificate.

Your app works on our test TV. No error messages appear. Please check if the time setting of the TV matches the current time and try again. Thank you.

I have checked the TV time settings, and everything appears to be correct. Here are the details about our webOS TV:

Signage Name: LG SIGNAGE SM5KD
Model Name: 32SM5KD-BF
TV Software Version: 04.03.10
webOS TV Version: 3.3.0-32
Micom Version: V3.05.6

This forum is only for webOS TV apps. And 32SM5KC-BF is one of the webOS Signage model, not the webOS TV. Please contact webOS Signage Developer Support. Thank you.

Hii,

   Thank you for your response.i would like to share some images in there you can see how we are configuring.



Please contact webOS Signage Developer Support.