I’m trying to log in to the Developer Mode app on my LG WebOS TV, but after typing my LG Developer email and password I’m getting an error that says:
Wrong User ID
I can see that “LG Developer” is listed in my enrolled services on this page: https://us.lgaccount.com/member/my_join_service
My email has an unusual character in it, a
+ symbol like
firstname.lastname@example.org, but it is a valid email address. Is there maybe another setting or service I need to enable on the LG website?
Ah, I created another LG developer account without the + in the email and was able to log in. This seems like a validation error in the Developer Mode application, is it possible for it to be updated to allow these valid email addresses?
Please let us know your email ID at email@example.com. Thank you.
Sorry for the inconvenience. We have forwarded the issue to the department in charge, and they are working on a fix now. It will be fixed this month or early next month. Until then, please use another email ID without +. We apologize for the inconvenience once again.
The issue has been fixed. Please update the Developer Mode app and check again. Thank you.