Video Playback high buffering on webOS V4

Hello Team,

Greetings!

Problem: We are noticing very high buffering percentage in all the webOS V4 TVs during a video playback. However, on webOS V8, the re-buffering percentage is significantly lower.

Questions:

  1. [Software]Are there video playback related optimisations in V8, which are not present or might not have updated for a webOS V4 TV?
  2. [Hardware] Do the TVs with WebOS V4 have less computational power compared to V8 models which can cause this problem?
  3. [Software] Is it possible to upgrade any TV with V4 to V8? Just in case…if the software needs upgrade to have a smooth video watching experience…
  4. Any other thoughts or pointers which can help fixing this problem?

Thanks & Regards
Mayukh

webOS TV 4.x uses Chromium 53 and webOS TV 23 uses Chromium 94. Please check compatibility. And TV specifications vary by model, not by platform version. For questions about TV platform version upgrades, please contact LG customer service center in your region. Thank you.